Returns Policy
We hope that you will be completely satisfied with your purchase but if you are not 100% happy we have a 14 day return policy.
Please complete the below returns form quoting your original order number and the reason for the return or exchange and we will confirm the returns address. Please ensure the garment is unworn with all tags attached.
Unfortunately the cost of returning the goods is the customer's responsibility and we would advise you to send via recorded or tracked delivery as we cannot be held responsible for lost or damaged garments in transit.
Once the goods have been received at Faune HQ we will process your refund excluding the delivery cost. Please be aware that the refund process can take up to 7 days.
Please note that all SALE items are non-refundable and are exchange or store credit only.
All OUTLET items are final sale.
Please note discount codes will not be accepted during sale periods unless stated.